Where to get help

If you need to talk to someone about anything that is worrying you there are lots of organisations that can help.


Surrey Young Carers

Surrey Young Carers supports young carers under the age of 18 by providing advice and guidance as well as fun activities that offer the chance to speak to other young people in similar situations.


    Young Minds

    Young Minds talks through the symptoms of mental health problems commonly experienced by young people, such as bullying, self-harm and eating problems. They provide tips about coping and where you can seek support.



    This is a free, confidential helpline offering information and advice on drugs to young people aged 11-21 years.

    Tel: 0300 123 6600
    Text: 821

    Relate for Young People

    Relate provides a counselling service for young people that offers support to anyone experiencing problems at home or school.

    Tel: 0300 100 1234

    Teen Issues

    This website has information and guidance on teenage issues such as family life, relationships, education, exams, the environment, diet, fitness and mental health. You can ‘ask an expert’, read true life stories, keep up-to-date with latest news or register for a monthly e-newsletter.


    The Mix

    The Mix offer a free telephone and email helpline which provides emotional support for young people under 25 years old.

    Tel: 0808 808 4994

    Youth Access

    Provides information about young people's rights and has a counselling search facility.



    Childline have lots of tips about relationships, bullying, school and family issues. To speak to a counsellor you can call 0800 1111, log in for a one-to-one counsellor chat online, or you can email a counsellor.



    Samaritans run a 24 hour helpline. Whatever you are going through, you can call for free on 116 123. You can also email, write a letter or even drop in to their office.


    CYA - CAMHS Youth Advisors

    This is a network of around 250 young people who all access or have accessed mental health services in Surrey. They meet to make new friends, have a voice in services and undertake a range of of children's right sprojects.


    Caring Alone

    This service provides a place where carers can receive help, information and support all at the same time. As a member of the Caring Alone website carers can socialise, chat, relax and share problems with fellow carers and friends.


    COPMI - Children of Parents with a Mental Illness

    Copmi provides a fantastic resource for young people who have a parent with a mental illness.



    You can find helpful information about what medications do, when they can be used to treat mental illness, and some of the common side effects.



    An online service for young people aged 11-18 that provides free and ocnfidential counselling services via webchat by qualified counsellors.


    CYP Haven

    The CYP Haven in Guildford is a safe place for young people aged 10-18 years to go and talk about their worries and mental health in a confidential and friendly environment. The service is a drop-in so there is no need to make an appointment.


    The Children's Society

    The Children's Society runs 'Include', a service which supports children and young people who are looking after a parent or sibling.


    Hampshire Young Carers

    If you live in Hampshire support is available from Hampshire County Council.


    Young Carers Stuff

    There are useful videos and resources available on Young Carers Stuff.


    If you're worried about the person you look after our Safe Havens and Crisis Line are available.


    Safe Havens

    Our Safe Havens provide out of hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress. They are open evenings, weekends and bank holidays and are designed to give adults a safe alternative to A&E.


    Mental Health Crisis Line

    In times of distress, our Crisis Line is available 5pm to 9am Monday to Friday with 24 hour cover at weekends and bank holidays.