Parents and Carers

Information about Mindsight Surrey CAMHS for parents and carers of children or young people with mental health concerns or issues.

Having a child or young person in your family or in your care with mental health issues is difficult and challenging for any one. At Mindsight Surrey CAMHS we will do everything we can to put you at ease and ensure that your child gets the best possible and most appropriate care for their needs.

Every child or young person is different and may require different services. This section will guide you through each step you need to take as parent, from your initial concerns to being referred to our service.

I’m worried about someone in my family
If you are concerned about a child or young person in your care, there are a number of things you can do:

  • Talk to them - Try to find out what is upsetting them. Is it school, work, home or friends?
  • Talk to a professional who knows your situation - This could be someone from school or college, your GP, social worker or health visitor (if you have one).  Discuss whether the child or young person would benefit from an appointment at Mindsight Surrey CAMHS and ask them to make a referral for you
  • Acccess our CAMHS One Stop. - we have a single point of contact for referrals and booking appointments. Call on 0300 222 5755 for help.
  • Discuss the possibility of external support - Depending on their age talk to the child, young person or young adult about receiving help from someone trusted outside of the family
  • Take a look at our Useful Links page - You will find details of charities and other organisations that can provide you with additional information and support.

Making a Referral

Referrals can be made by all health, social care and education practitioners.

All children and young people need to be registered with a GP in Surrey to be referred to Mindsight Surrey CAMHS.

We have a single point of contact for referrals to our services and the booking of appointments called CAMHS One Stop. All referrals can be made by phone, website or letter. Please use the phone for all enquiries 0300 222 5755

Our partner, Beacon UK, manage our CAMHS One Stop service and will ensure that every young person being referred is in contact with the right service and gets the appropriate level of treatment and support.