Changes to respite crisis mental health services

Our overnight services for people experiencing a mental health crisis will be changing and a new Crisis Overnight Support Service will replace the Crisis House in Redhill from 1st February 2018

From 1st February 2018 our Crisis House in Redhill closes its doors, replaced by a new Crisis Overnight Support Service, offering overnight stays of up to 72 hours at a range of locations across Surrey and north east Hampshire as an alternative to home treatment or an inpatient admission.

To do this we are working with three supported living providers, who specialise in providing overnight support to people experiencing mental ill-health.

Access to respite care with the Crisis Overnight Support Service is managed by our Home Treatment Teams which will continue to manage people’s mental health care and treatment during their stay.

Please see our information leaflet for more details of the service and our partners

Securing the future of Safe Havens in Surrey

We have agreed with our CCG commissioners to close the Crisis House in order to invest in - and secure the future of - Surrey’s four evening and weekend Safe Havens. These drop-in services see around 500 people each month, supporting people experiencing a mental health crisis and helping prevent people reaching the point where they feel they can no longer cope.

By investing in the Safe Havens, far more people are able to access specialist mental health support during a mental health crisis than would have previously been possible.

However, we know that many people have valued the respite provided by overnight stays at the Crisis House service during the 15 years that it has been open and that a short stay away from home can support mental health recovery in some circumstances. For this reason, we have established the Crisis Overnight support Service to meet this need while still freeing up funds for the Safe Havens.

Mental Health Crisis Helpline open as usual

The mental health crisis helpline previously based at Crisis House has relocated to our mental health rehabilitation unit at nearby Margaret Laurie House in Reigate. This service is staffed 24 hours a day and the mental health crisis helpline will continue to operate as normal, with the number remaining the same.