Community Mental Health Team for Older People - Surrey Heath

Service Location

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Disabled Access

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Care Quality Commission

Contact Details

Lyon Way
GU16 7ER

Telephone Number: 01276 454100
Fax Number: 01372 217148

Opening Times

Monday - Friday, 9am - 5pm, (excluding bank holidays)

Contact Names

Team Manager: Gillian King
Integrated Care Partnership Lead: Faye Nel

Out of Hours Contact

Trust Crisis Line: 0300 456 83 42
SMS texting for people who are deaf or hard of hearing:07717 989024

Service Description

The Older People’s Community Mental Health Team offers assessment, diagnosis, treatment and support for people over 65 who present with functional mental health illnesses; deterioration in cognition and/or dementia. Access to the service is via a single point of access, whereby all referrals are discussed by the multi-disciplinary team and the most appropriate range of assessment/treatment and support offered. Within the team we have doctors, mental health nurses, occupational therapists, psychologists, social care practitioners and support workers. The team works closely with other Statutory Services, particularly Social Care and also with the voluntary sector, particularly the Alzheimer’s Society to provide positive support for people using services and their carers ensuring effective forward signposting where appropriate. A range of options are available depending on the needs of the person using services, these options will be discussed fully with individuals who present to these services.

Areas Covered

Surrey Heath

Referral Process

We accept written referrals from GPs, virtual wards, and other secondary care services. Referrals from other agencies are via GP. Individuals can self refer back to the service within 6 months.

Referral Criteria

The service accepts referrals for people over 65 with concerns about their memory, including mild cognitive impairment, functional mental health problems (for example depression, anxiety, psychosis, bipolar disorder) whose needs cannot be met in Primary Care, and who are not under the Adult Mental Health Services or discharged from the Adult services within the last year. Referrals will also be accepted for those whose needs cannot be met by the Improving Access to Psychological Therapy Service. Referrals for people with younger onset dementia are accepted based on assessment of need and in consultation with adult mental health services and/or Neurology once a diagnosis has been confirmed.

Waiting Times

4-8 weeks for routine appointments