Hope Day Service: Epsom

Service Location

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.

Disabled Access

Find out about the disabled access at this site and plan your visit in advance.

Find out about the disabled access at this site and plan your visit in advance

Care Quality Commission

Contact Details

Woodside Lodge
West Park Road
KT19 8PB

Telephone Number: 01372 203404
Fax Number: 01372 203406

Opening Times

Monday - Friday, 9am - 5pm, (excluding bank holidays)

Contact Names

Manager: Laura Craggs

Out of Hours Contact

Trust Crisis Line: 0300 456 83 42
SMS texting for people who are deaf or hard of hearing:07717 989024

Service Description

Hope is a joint partnership between health, children’s services and education. It works on a preventative level with children and young people in the early stages of emotional and mental health difficulties / distress.

This can be though direct or indirect intervention.

The service is for 11-18 year olds experiencing emotional or behavioural difficulties that effect their ability and confidence to deal successfully with life at home, at school or at college such as:

  • Anxiety
  • Low self esteem
  • Behavioural difficulties
  • Depression
  • Relationship problems
  • Lack of confidence
  • Isolation
  • Self Harm
  • Unusual thoughts or experiences

There are two centres based at Epsom and Guildford but the Hope Service will also visit young people at home, support young people when they are facing a crisis and provide a day service that provides a structured programme and education.

The day services offers the following programmes:

  • Group therapy
  • Art therapy
  • Activity Groups
  • Groups focussing on specific difficulties around self esteem, anger management, self harm and communication
  • Individual sessions of Psychology, Art Therapy or Occupational Therapy
  • Education for under 16’s
  • Work experience


Referral Process

There are three ways you can refer to us:

Call CAMHS One Stop on 0300 222 5755 (8am-8pm Monday to Friday, 9am -12pm Saturday);

Write to us at CAMHS One Stop, First Floor, Dominion House, Woodbridge Road, Guildford, Surrey GU1 4PU;

or use our secure portal.

Areas Covered

Elmbridge , Epsom and Ewell , Mole Valley , Tandridge , Waverley

Referral Criteria

A young person must be aged between 11 and 18 years of age and a resident of Surrey with complex mental health and social care needs. For a young person to be referred to the service via the health route they must be at risk of an inpatient admission and to be referred by Children's Services there must be a risk of placement breakdown e.g foster care placement or children's home leading to a possible out of county move.

Waiting Times

Urgent referrals will be seen within 4 hours and routine referrals will be seen within 5 working days