Hope Day Service: Guildford

Service Location

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.

Care Quality Commission

Contact Details

57-59 Worplesdon Road

Telephone Number: 01483 517190
Fax Number: n/a

Contact Names

Manager: Laura Craggs

Out of Hours Contact

Trust Crisis Line: 0300 456 83 42
SMS texting for people who are deaf or hard of hearing:07717 989024

Service Description

Hope is a joint partnership between health, children’s services and education. It works on a preventative level with children and young people in the early stages of emotional and mental health difficulties / distress.

This can be though direct or indirect intervention.

The service is for 11-18 year olds experiencing emotional or behavioural difficulties that effect their ability and confidence to deal successfully with life at home, at school or at college such as:

  • Anxiety
  • Low self esteem
  • Behavioural difficulties
  • Depression
  • Relationship problems
  • Lack of confidence
  • Isolation
  • Self Harm
  • Unusual thoughts or experiences

There are two centres based at Epsom and Guildford but the Hope Service will also visit young people at home, support young people when they are facing a crisis and provide a day service that provides a structured programme and education.

The day services offers the following programmes:

  • Group therapy
  • Art therapy
  • Activity Groups
  • Groups focussing on specific difficulties around self esteem, anger management, self harm and communication
  • Individual sessions of Psychology, Art Therapy or Occupational Therapy
  • Education for under 16s
  • Work experience


Referral Process

There are three ways you can refer to us:

Call CAMHS One Stop on 0300 222 5755 (8am-8pm Monday to Friday, 9am -12pm Saturday);

Write to us at CAMHS One Stop, First Floor, Dominion House, Woodbridge Road, Guildford, Surrey GU1 4PU;

or use our secure portal.

Areas Covered

Guildford , Runnymede , Spelthorne , Surrey Heath , Waverley , Woking

Referral Criteria

A young person must be aged between 11 and 18 years of age and a resident of Surrey with complex mental health and social care needs. For a young person to be referred to the service via the health route they must be at risk of an inpatient admission and to be referred by Children's Services there must be a risk of placement breakdown e.g foster care placement or children's home leading to a possible out of county move.