Healthcare Assistants

How to join Surrey and Borders as a Healthcare assistant

No matter what your experience , qualifications or expertise, you could become a Healthcare Assistant with Surrey and Borders Partnership NHS Foundation Trust.

What is a Healthcare Assistant?

Healthcare Assistants (HCAs) play a major part in the delivery of patient care on our wards and often spend more time with patients than any other member of staff.

HCAs work within our in-patient hospitals under the guidance of a variety of healthcare professionals. As a HCA you will be challenged and rewarded as you help vulnerable people throughout their recovery.

The day to day role:

  • getting to know people who use services and their interests and needs
  • talking to people who use services and carers and making them comfortable
  • helping with personal care like washing, using the toilet and dressing
  • serving meals and helping to feed people who need support
  • monitoring people's conditions by taking temperature, pulse, respiration and weight
  • working with other health and social care professionals to provide individual care and development plans
  • helping people to move around if they need support


What are the Entry Requirements?

There are no set requirements to become a Healthcare Assistant with us -  if you are caring and compassionate with the ability to engage people you may be who we are looking for. We expect good literacy and numeracy and NVQ Level 2 in Health and Social Care is desirable but not essential. Experience of working as a paid, or unpaid carer will also be beneficial.

You will need;

  • the ability to relate to people from a wide variety of backgrounds
  • excellent communication skills, in particular communicating with tact and sensitivity
  • the ability to remain calm under pressure
  • good observational skills
  • good organisation skills

Our roles are suitable for people who have a passion for supporting people in need of high quality care and are looking for a busy and challenging environment to develop and establish effective working relationships.

Are there opportunities to progress?

Your training as a healthcare assistant will include basic nursing skills and you'll work towards obtaining the Care Certificate.

There are also opportunities to study for other qualifications such as the CACHE level 2 certificate in Healthcare Support Services or the CACHE level 2 or 3 diploma in Clinical Healthcare Support.

Some of our HCAs have been offered a secondment into a programme at university to work towards becoming a qualified nurse. Others have been supported to undertake further study in the allied healthcare professions such as art therapy, dietetics, speech and language therapy and many more. Some HCAs join the Royal College of Nursing as health practitioner members.

Hear from Vusisizwe Ndlovu

Vusisizwe joined surrey and borders as a Bank healthcare assistant during his time as a Surrey University student. Read more about Vusisizwe's career journey at Surrey and Borders.