While a new website is developed for the new emotional wellbeing and mental health service, we are keeping the Mindsight Surrey CAMHS service information available. This page may therefore contain incomplete or out of date information and may not reflect the new service. Find out more.
What is Mindsight Surrey CAMHS?
We help and support children and young people in Surrey who are feeling very sad, worried, angry or upset. We help you to work out difficult thoughts and feelings and learn new skills so that you find it easier to deal with those feelings and have a happier life. We also help parents or carers to so that they can help you too. We look at relationships in the family and encourage friendships at home and school. Mindsight Surrey CAMHS can help if you:
- feel sad or like you don't want to be here any more
- have problems with your family, friends or at school
- hurt yourself or want to hurt yourself
- feel anxious and scared
- have problems eating or with food
- have trouble sleeping or talking
- hear voices or see things
- feel angry or are struggling to control your behaviour or temper.
- find it hard to concentrate or get on with friends
- have to check or repeat things, or worry about germs
- don't like yourself or have low self-confidence
A teacher, parent or your carer may notice that you are finding it difficult to cope with your feelings and situations such as finding school difficult or having lots of worries. They will ask for help and advice from us on how best to help you.
You may have come to this website from school, college or university, or maybe your GP has told you about us. If you or someone you know thinks you need some extra support then you are in the right place. We are here to help children and young people, like you, and their families to work out difficult thoughts and feelings and equip them with more skills so they can get on better with life.
What happens when I've been referred?
We have many different services that offer support if you're having difficult feelings, problems with relationships, worries about sex and gender, learning difficulties, or problems with food, addiction and behaviour. Once you have been referred to us by your GP, teacher or social care worker, we will assess your referral form to look at how best we can help you. The types of things we might suggest for you are:
- that you access our guided self help and online counselling services
- that you receive some counselling from one of our therapists
- that we help find you some job training
- that you come for an appointment with one of our Community CAMHS teams or a specialist service (like Eating Disorders Service).
Who will I meet and what do they do?
If you are offered an appointment with our Community CAMHS teams or a specialist service we might need to offer an appointment to meet with you and your family at the local CAMHS clinic or your school, in order to find out what you think is going on and what you think might help you to make things better.
We have a flexible approach to appointments and are happy to meet you on your own, with your family or friends. We would normally speak with your parents if they come to the appointment with you.
At your first appointment you will meet someone from our team who will talk to you to find out about your worries and what has been difficult for you. The first appointment usually takes about an hour.
During the appointment, we decide with you (and your parents) whether we are the right people to help and whether you will come again for more appointments.
Here are some of the professionals you might meet:
- Clinical Psychologist
- Occupational Therapist
- Mental Health Nurse
- Family Therapist
- Primary Mental Health Worker
- Speech and Language Therapist.
They are friendly and helpful and will do everything they can to make sure you are happy with us. During any treatment we may ask you to complete a form called a Routine Outcome Measure to help us keep track of how things are going for you. You can read more about these forms here (just scroll to the bottom of the page).
Who else can I talk to or get information from?
You can talk to any professional including teachers, school nurses, GPs & pastoral care departments. You can also get lots of information by ringing CAMHS Single Point of Access on 0300 222 5755.
You can also find online support, from our partner Xenzone, by visiting kooth.com which offers one-to-one text based counselling, therapeutic messaging, as well as peer-to-peer support through moderated forums and articles.
If you are worried about yourself, please call our 24/7 mental health crisis line free on 0800 915 4644 to talk with a trained call handler who will provide advice, support and signposting to a range of community services. It’s open all day and all night, seven days a week.
The crisis line is available for children and young people from the age of six. You can use the number whether or not you are already receiving mental health services. No formal request for support is needed.
How long will I have to wait for my first appointment and how many will I have?
This may vary, so it is hard to say exactly when your appointment may be. But if you are concerned please speak to the person who referred you or contact the CAMHS Single Point of Access team directly.
Will everyone know that I am seeing someone at Mindsight Surrey CAMHS?
No, that means anything you share with Mindsight Surrey CAMHS services will be kept confidential, unless there is a concern of risk towards yourself or others with the information you shared.
Do I need to do anything or bring anything to my appointment?
There is nothing you need to bring or do! But if it’s helpful you can write down a few notes or make a diary about how you’ve been feeling and what you feel may be causing it. On the day of the Appointment:
- You can take someone with you to the appointment if you wish
- Have a list of everything you want to ask
- Ask for leaflets about treatment and conditions discussed or recommended websites you can access from home
- Allow plenty of time to find the place of your appointment
What people say
Some young people who have experienced our services share their thoughts on being referred and how we've helped them:
I went to CAMHS from the ages of 15-17 the first few appointments I found it all quite daunting and wasn’t sure what to expect. I quickly built a great relationship with my workers and began to find speaking to them about what was going on for me easier than I expected. I found it helpful that CAMHS and my other workers linked together well and kept me involved and up to date with what the plan for my support was. I'm happy to say I'm now fully recovered and have been off medication and therapy for a year or so and feel without the support I received from CAMHS things would be very different.
E.S. aged 19
I first started going to CAMHS when I was 14, although it was scary at first my worker quickly made me feel comfortable and I was able to open up to her easily. My other workers were really good at communicating with each other and always involved me in decisions and made sure I was comfortable with any changes. They all encouraged me to come out of my comfort zone and try new things whilst giving me constant support when I needed it. Now two years later I’m leaving CAMHS a different and far happier person thanks to them.
G.B. aged 16
The first time I was told about CAMHS I didn’t want to accept any help as I thought it would make me feel defeated and hopeless, as it meant I couldn’t help myself anymore. Aspects of CAMHS are very challenging, such as being asked tough questions and finding the root of all my problems, but it does help as it made sure I had someone to talk to and who would understand and help me as much, if not more, than I could do alone. CAMHS has made me realise that I am not alone, and I know there is always at least one kind person who I can confide in and trust.