Our CAMHS community teams work across Surrey and are made up of health and social care professionals. They promote good mental health and provide assessment and treatment to children and young people up to the age of 18 with mental health problems.

About us

Our Child and Adolescent Mental Health Services (CAMHS) community teams assess and treat children and young people who present with mild, moderate or severe and complex concerns that are having a significant impact on a their development and are causing them and/or their carers distress.

We focus on behaviours which indicate mild and moderate to severe mental health and development needs that are causing the child or young person's functioning to deteriorate and problems to escalate. These difficulties may be having a significant impact on the child or young person’s development quality of life.

The conditions we assess include:

  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Autistic Spectrum Disorders (ASD)
  • Depressive disorders
  • Deliberate self-harm
  • Obsessive Compulsive Disorder (OCD)
  • Post-traumatic syndromes
  • Severe behavioural problems

People using our service must be under the age of 18 and registered with a GP based in Surrey.

Our approach

Our aim is to provide services that are user-friendly, accessible, safe, effective and designed around children and young people's needs.

Anyone who is accepted into the service is invited to an initial ‘choice appointment’. This is a face to face appointment aimed at identifying what the child or young person and their carers want help with and reaching a shared understanding of their problems.

From here, we discuss the range of alternatives open to them - whether that's signposting them to other services, providing strategies they can use to help themselves or considering an appropriate specialist intervention.

Involving people

It's important to us to involve children and young people in the development of our services. They take part in consultations, training and recruitment and undertake a variety of projects to ensure their voice is heard throughout the service.

Our teams have a designated Participation and Rights Officer who supports participation and provides and advocacy service to children and young people who use CAMHS. For more information read about CAMHS Youth Advisors or contact cya2008@rocketmail.com.

Meet the team

We deliver person-centered interventions from our clinics across Surrey. Sometimes we see people in other community settings (such as their GP surgery or local wellbeing centre) if appropriate.

Our CAMHS community teams (often referred to as Tier 3 teams) provide assessment and treatment for children and young people up to the age of 18 who are presenting with a mental health disorder.

The teams are made up from both health and social care professionals. The interventions we offer vary depending on the needs of each child or young person and are delivered by the team member most appropriate to their circumstances:

  • from health - Clinical Psychologists, Psychiatrists, Family Psychotherapists, Psychotherapists, Clinical Nurses and Dieticians
  • from social care - Social Workers

We also perform a consultative role, identifying a child or young person's mental health needs and considering appropriate ways of meeting them in partnership with professionals already working with them.

Referrals

Referrals can be made by all health, social care and education practitioners.

We have a single point of contact for referrals to our services and the booking of appointments called CAMHS Single Point of Access. All referrals can be made by phone, website or letter. Please use the phone for all enquiries.

We will ensure that every young person being referred is in contact with the right service and gets the appropriate level of treatment and support.

To make a referral:

Call CAMHS Single Point of Access

Call 0300 222 5755. We are open 8am-8pm Monday to Friday and 9am -12pm Saturday.

Write to CAMHS Single Point of Access

Write to us at CAMHS Single Point of Access, First Floor Dominion House, Woodbridge Road, Guildford GU1 4PU.

Visit the secure web portal

(We recommend you use Google Chrome to access our portal. It also supports Internet Explorer 10, Internet Explorer 11 and above.)

What people say

Some young people who have experienced our services share their thoughts on being referred and how we've helped them:

I went to CAMHS from the ages of 15-17 the first few appointments I found it
all quite daunting and wasn’t sure what to expect. I quickly built a great relationship with my workers and began to find speaking to them about what 
was going on for me easier than I expected. I found it helpful that CAMHS and my other workers linked together well and kept me involved and up to date with what the plan for my support was. I'm happy to say I'm now fully recovered and have been off medication and therapy for a year or so and feel without the support I received from CAMHS things would be very different.
ES aged 19

I first started going to CAMHS when I was 14, although it was scary at first my worker quickly made me feel comfortable and I was able to open up to her easily. My other workers were really good at communicating with each other and always involved me in decisions and made sure I was comfortable with any changes. They all encouraged me to come out of my comfort zone and try new things whilst giving me constant support when I needed it. Now two years later I’m leaving CAMHS a different and far happier person thanks to them. 
GB aged 16

The first time I was told about CAMHS I didn’t want to accept any help as I thought it would make me feel defeated and hopeless, as it meant I couldn’t help myself anymore. Aspects of CAMHS are very challenging, such as being asked tough questions and finding the root of all my problems, but it does help as it made sure I had someone to talk to and who would understand and help me as much, if not more, than I could do alone. CAMHS has made me realise that I am not alone, and I know there is always at least one kind person who I can confide in and trust.
GH

Information sharing

Sometimes we need to share information that you have provided us to people from other organisations (e.g. children’s social services, schools, etc). This allows us to work in a joined-up way with other services, which can help make our work even more effective.

When this happens, we will discuss the process with you beforehand, explaining the pros and cons of sharing the information, as well as other available options. If you’re happy for us to share the information, we make sure this is documented in your child’s records which are held on our computer system.

Please note these are for guidance only so that you are aware of how our consent processes work.

Useful links

The links and contacts and contacts below, some of whom our CAMHS teams work with closely, offer suport and information to children, young people, families and professionals alike.

Catch 22
Catch22 helps and supports young people aged between 11-21 with all issues of alcohol or substance misuse.
www.catch-22.org.uk

ChildLine 
A free and confidential support service for children.
Tel: 0800 1111 
www.childline.org.uk

Choosing what's best for you
A useful website for young people to see what methods scientists suggest might help during their work with adults.
www.choosing.org.uk

Heads Together 
Provides free and confidential one-to-one counselling for young people in East Surrey. 
Tel: 01737 378 481

NSPCC 
A national charity which aims to stop child cruelty.
Tel: 0808 800 5000 
www.nspcc.org.uk

Open House Counselling @ Guildford YMCA 
Free counselling for young people.
Tel: 07932 047 778 
Email: mcharrisson@guildfordymca.org.uk

Papyrus
Working for the prevention of young suicide.
www.papyrus-uk.org

Rethink
Information about different mental health problems and how to look after your mental health.
Tel: 0845 456 0455 
www.rethink.org

Samaritans 
A 24-hour service offering confidential emotional support to anyone who is in crisis.
Helpline: 0845 790 9090 
www.samaritans.org

Surrey Family Information Service
An online directory of services available in Surrey for children, young people and families.
www.surreycc.gov.uk/people-and-community/family-information-service

Surrey Information Point
www.surreyinformationpoint.org.uk

Surrey Young Carers
Support for young people who look after a family member with an illness or disability.
Tel: 01737 248 111 or 01483 568 269
www.surrey-youngcarers.org.uk

Teenage Health Freak 
Read Pete’s diary and find information, stories and advice for teenagers on health issues.
www.teenagehealthfreak.org

The Hideout 
Offers support to young people living with domestic abuse. 
www.thehideout.org.uk

The National Autistic Society
Information and advice for parents and carers for children with autism.
Tel: 0845 070 4004
www.nas.org.uk

The Mix
Information and advice for young people.
www.themix.org.uk

Thinkuknow
This site is run by CEOP (Child Exploitation and Online Protection Centre). It offers advice on cyber bullying, how to use the internet effectively and how to stay safe online. 
www.thinkuknow.co.uk

We are surge
Surge is a Surrey-based collective of young people documenting the things that matter to their generation.
www.wearesurge.co.uk

Youth Counselling Service 
Free and confidential one-to-one counselling for people aged 12 to 24 years for young people in West Surrey.
Tel: 0345 600 2516

YoungMinds 
Information for young people about emotional and mental health issues.
www.youngminds.org.uk

Youth Access 
Puts young people in touch with local contacts for counselling, advice and information.
Tel: 0208 772 9900 
www.youthaccess.org.uk

Contact us

Our CAMHS teams work from six bases across the county:

CAMHS Community Team North East: Epsom
South Lodge, St Ebba's (south entrance), Hook Road, Epsom KT19 8QJ

CAMHS Community Team South East: Redhill & Tandridge
Gatton Place, St Matthew's Road, Redhill RH1 1TA

CAMHS Community Team North West: Ashford
Ashford Hospital, London Road, Ashford, Middlesex TW15 3AA

CAMHS Community Team North West: Chertsey
St Peter's Hospital, Guildford Road, Chertsey KT16 0PZ

CAMHS Community Team South West: Frimley
Theta, Lyon Way, Frimley, Surrey GU16 7ER

CAMHS Community Team South West: Guildford
Guildford clinic, Azalea House, Bray Road, Guildford, GU2 7LQ