Contact Details

The Mansion,
Church Street,
Surrey KT22 8DP,
United Kingdom

Telephone: 01372 363 655

Opening Times

Monday - Friday 9am - 5pm

Contact Names

Joint Managers: Louise Paque and Rebecca Robertson


Out of Hours Contact

Mental Health Crisis Helpline: 0800 915 4644

SMS texting for people with speech or hearing difficulties: 07717 989 024

Next Generation Text Service App or Textphone users ( 18001 0800 915 4644

Service Description

Surrey Family Support Service (FSS) leads the development and implementation of the 'No Labels' service to engage with young people who are leading chaotic lives and do not readily engage with services.

The Family Support Service provide an integrated health, social care and education service which is able to deliver improved outcomes for young people whilst reducing the need for specialist mental health services.

The key objective is to support young people who:

  • are 16-19 years old and not in education, employment or training
  • are 10-17 years old and are in the youth justice system
  • display a range of risk factors linked to becoming NEET or offending.

The combination of integrated support to vulnerable adolescents and blend of skills  has delivered outstanding outcomes for the young people in Surrey. This has meant that Surrey’s young people are now more likely to be successful participating in education, training and employment and less likely to be involved in the criminal justice system than young people anywhere else in the country.

Areas Covered

  • Elmbridge
  • Epsom and Ewell
  • Guildford
  • Mole Valley
  • Reigate and Banstead
  • Runnymede
  • Spelthorne
  • Surrey Heath
  • Tandridge
  • Waverley
  • Woking

Referral Process

We only accept referrals from health, social care and education professionals.
To make a referral:
  • Call CAMHS Single Point of Access: 0300 222 5755 (8am-8pm Monday to Friday, 9am -12pm Saturday)
  • Write to us: CAMHS Single Point of Access, First Floor Dominion House, Woodbridge Road, Guildford, Surrey GU1 4PU
  • Use our secure portal

Social workers from the below teams should make referrals through CAMHS social work referral pathway:

  • Assessment
  • Child in Need
  • Child Protection
  • Children with Disabilities

View larger map

NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.