Published on: Wednesday 17th February 2021

People experiencing a mental health crisis can now visit the Safe Haven in Woking for expert help at any time of day or night.

The Safe Haven has significantly increased its opening times to provide people in crisis across Surrey with an important alternative to A&E as part of a pilot scheme running until 31 March 2021. People visiting the Woking Safe Haven can access support from one of our mental health practitioners as well as two trained Safe Haven workers round the clock. The Woking Safe Haven is based at York Road Project, The Prop, 30 Goldsworth Road, Woking, Surrey GU21 6JT. It is not providing an alternative to any other day time services. 

Until now, the Woking Safe Haven has been open daily from 6-11pm. These are the same opening hours as those still offered by the other four Safe Havens operating across Surrey and North East Hampshire (apart from Aldershot which is open for longer from 12.30pm on Saturday and Sunday). A review of the extended hours being offered at Woking will be conducted to see if a 24-hour service should be offered across all Safe Haven sites going forward.

The Safe Havens are delivered in partnership between SABP and Community Connections providers, Catalyst, the Mary Frances Trust and Richmond Fellowship. These providers work with organisations that include Oakleaf, Woking MIND, YMCA, ESDAS and Reigate Stepping Stones.

As part of the COVID-19 response, Safe Havens are also offering an online service during usual evening opening times (6pm-11pm) so that people can receive expert advice and support without having to leave home. For more information, go to: