Since 6 January 2024, SHIPP is no longer operational. For more information, please visit our news page.
The Surrey High Intensity Partnership Programme (SHIPP) supports people who have severe and enduring mental ill-health and who frequently present to the emergency services such as the police, ambulance and A&E departments.
SHIPP is provided in partnership with Surrey and Borders Partnership NHS Foundation Trust and Surrey Police. Surrey High Intensity Partnership Programme (SHIPP) was established to support the small number of people with severe and enduring mental ill-health and who frequently present to the emergency services such as the police, ambulance and A&E departments. People on SHIPP are also under the care of the Surrey and Borders Partnership's Community Mental Health Recovery Service (CMHRS).
SHIPP is designed to help steer people from frequently presenting to the emergency services, if they are not appropriate, to those which are more equipped to help with mental health needs and can support long-term recovery. The aim is to improve people's quality of life by ensuring they receive the right support at the right time, to help them better manage their mental health and reduce their dependency on emergency services.
Our teams are made up of qualified mental health practitioners and police officers called SHIPP co-ordinators. They work closely with the person referred and their CMHRS care co-ordinator, and together they develop a tailored care plan. The plan helps the person to better understand and manage their mental health needs and ensures they have access to the right support.
These plans are also a guide for professionals working in the emergency services so they know how best to support the person should they present in crisis. They also help professionals to be consistent in their response.
Transforming Lives
Many people have seen a significant improvement in their quality of life and found they are much better equipped to manage their emotions and behaviours when experiencing a mental health crisis following their involvement with SHIPP.
They have commented on the benefits of moving away from emergency services to mental health services that are able to provide specialist support in more therapeutic environments and therefore better aid their long-term recovery.
SHIPP was highly commended at the 2020 HSJ Awards in the category of Mental Health Innovation.