Contact Details

The Solace Centre,
168 Portsmouth Road,
Surrey KT11 1HS,
United Kingdom

Telephone: 01932 867 581

Opening Times

Monday- Friday 9am-5pm

Contact Names

Service Manager: Jane Cooper

Senior Psychologist: Dr Katy Stevens

Service Description

The Solace Recovery Service offers psychological support for individuals who have experienced a recent sexual assault.

In the immediate aftermath of a traumatic event it is normal to feel shocked and vulnerable and to find it difficult to settle back into day to day life. With time, many people find that these feelings gradually reduce on their own. However for some, the symptoms persist and they can find themselves struggling to make sense of, or come to terms with what happened.

Many people find it helpful to seek support from a professional following a traumatic event. There are different types of support available, and these can be divided into two main categories, counselling and trauma focused therapy.


Crisis Counselling
This is an initial three sessions to give you support soon after the trauma. The sessions are to help with understanding and managing the early responses and symptoms of trauma such as anxiety, flashbacks, feeling on edge, sleep difficulties, feeling low and isolated.

Counselling gives you a safe space to talk through how you have been affected by your experience, an understanding of your responses to trauma and ways of supporting yourself. The goal is for you to be able to come to terms with your memories, rather than relive them, to reduce the isolation of trauma and reconnect with your life. You will not be judged or criticised but supported in being yourself and making your own choices.
Counselling takes place in the Solace Centre and in other locations in Surrey. You can access counselling whether you choose to report the incident to police or not. We offer up to 20 sessions of counselling.

Trauma Focused Therapy

Trauma Focused Therapy is a specific type of treatment that is used to support someone experiencing Post Traumatic Stress Disorder (PTSD).

What is PTSD?
PTSD is one of many responses to a traumatic incident. The symptoms include:

  • Re-experiencing symptoms- Memories can be re-experienced in any of your five senses. You might see images of what happened or experience sounds, smells, or body sensations associated with the trauma.
  • Hyperarousal- Many people with PTSD find that they are more on edge and jumpy. This can also make it difficult to concentrate and get to sleep.
  • Avoidance- People with PTSD often try to avoid any reminders of the trauma and may try hard to keep themselves distracted.
  • Negative thoughts and mood- Sometimes people with PTSD  hold very difficult beliefs about what happened. For example some people blame themselves even when it was not their fault.

Areas Covered

  • Elmbridge
  • Epsom and Ewell
  • Guildford
  • Mole Valley
  • Reigate and Banstead
  • Runnymede
  • Spelthorne
  • Surrey Heath
  • Tandridge
  • Waverley
  • Woking

Referral Process

You can self-refer by contacting the Sexual Assault Referral Centre (SARC)  on :

Tel: 01932 867 581



Referral Criteria

The service is available for individuals aged 18 and over who have experienced a sexual assault within the last six months and are residents of Surrey.

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.