Research shows that applying an approach known as Quality Improvement methodology to making planned and measurable improvements to healthcare services can have a positive impact on experiences and outcomes. This is why we have introduced this approach at Surrey and Borders.

Our dedicated Qi team empower staff, people who use services and carers to make their own improvements to the way we do things. Using this approach people can share their ideas for working more effectively, and be supported to design and redesign ways of working.