How we are regulated and rated

We are monitored by independent and NHS organisations to make sure we provide safe, high-quality services and use our resources effectively.

Care Quality Commission (CQC) rating

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England.

It monitors and inspects services to make sure they meet standards of quality and safety.

Surrey and Borders Partnership NHS Foundation Trust is rated Good overall by the CQC. Our comprehensive inspection took place in 2020.

The CQC found that we had maintained the improvements identified at its previous inspection. All 10 of our core services were rated Good.

Inspectors highlighted our experienced senior leadership team and a strong culture of learning focused on the people who use our services. They also found that staff were caring and compassionate, and were passionate and proud to work for the trust.

The CQC also identified areas where further improvements were needed. You can read our inspection reports and see the latest ratings for our services on the CQC website.

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NHS Oversight Framework (NOF)

In addition to CQC regulation, NHS England oversees our performance.

The NHS Oversight Framework (NOF) looks at performance across all NHS trusts, including access, effectiveness and experience, patient safety, workforce and finance. 

Reviewed quarterly, the NOF placed organisations in segments from one to four, with four being the lowest.

Surrey and Borders Partnership is currently in segment three.

We will publish future ratings here on our website, and more detail on our segmentation will be published in our Board papers.

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