Freedom of Information

Due to the unprecedented challenges to Surrey and Borders Partnership NHS Foundation Trust during the Coronavirus (COVID-19) pandemic, you may experience a delay in the acknowledgement and/or response to requests received under the Data Protection Act, 2018 and Freedom of Information Act, 2000.

We apologise for any inconvenience experienced during this period.

You can read about your right of access during this period by visiting the ICO website.

We will endeavour to return to our normal processing timeframes and aim to provide an update on your request as soon as we can.

The Freedom of Information Act 2000 ensures that public organisations make information that they develop and hold accessible to the public.

We publish information about our organisation under the classes of information outlined in this Publication Scheme, which is based on the model scheme approved by the Information Commissioner’s Office and will be valid until further notice.

This commits us to making information available to the public as part of our normal business activities. The information covered is classed in seven categories listed below.

In addition to accessing the information identified in this Publication Scheme, you are entitled to request information about the Trust under the Freedom of Information Act (2000).

You can make an information request under the general rights of access to information by writing to the Information Governance Team at the address below or email .

We will respond to your information request within 20 working days. Sometimes, some or all of the information requested cannot be provided. We will explain the reasons why not when this happens.

Through the Freedom of Information process de-identifiable information may be published.

Information Governance Team 
Surrey and Borders Partnership NHS Foundation Trust 
From 1 December 2020 please write to the Trust's temporary address:
Third Floor
Leatherhead House
Station Road
Surrey KT22 7FG.

Tel: 0300 5555 222
SMS text: 07786 202 545


The material available through this Publication Scheme is subject to the Trust’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner. Where any of the copyright items in this Scheme are being republished or copied to others, you must identify the source of the material and acknowledge the copyright status. Permission to reproduce material does not extend to any material accessed through the Publication Scheme that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright holders concerned. 

For HMSO Guidance Notes on a range of copyright issues, see the HMSO website or contact: 

HMSO Licensing Division 
St Clements House 
2-16 Colegate 
Norwich NR3 1BQ 
Tel: 01603 621 000 
Fax: 01603 723 000


We welcome suggestions about how this scheme and the publications themselves might be improved. If you need any help in accessing the documents listed in this Publication Scheme, or have any questions, comments or complaints about this scheme, please write to the Information Governance Team using the contact details above.

Useful Resources

The following website gives more information on the Freedom of Information Act 2000 and the development of Publication Schemes.