Surrey and Borders NHS Foundation Trust uses cookies to help understand how people use this website and to enhance their experience of it by, for example, capturing which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking.
On occasion, Surrey and Borders NHS Foundation Trust may embed content from another website, for example a YouTube video. You may be presented with cookies from the third-party website when using a page with this content. Surrey and Borders NHS Foundation Trust does not control the dissemination of these cookies. You should check the third-party websites for more information about these.
You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Rejecting cookies may inconvenience you in browsing our website.
How we use cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, and sometimes provide useful information to the owners of the site.
There are some cookies necessary to this site functioning, such as interacting with our accessibility toolbar. These cookies will usually remove themselves when you close your browsing session. More information can be found in the ‘Necessary cookies’ section.
We use some additional cookies, such as Google Analytics, to help us gather information and improve the website. You have the option to deny use of these cookies; more information can be found in the ‘Additional cookies’ section.
You can find more information on managing and deleting cookies on About Cookies.
Necessary cookies
The following cookies are necessary to our site functioning.
| Cookie | Purpose | Expiry |
|---|---|---|
|
cookieconsent_status |
Persistently records your option regarding additional cookies. |
1 year
|
|
visid_incap_* |
Persistent cookie on which we relate sessions to a specific visitor (visitor representing a specific browser on a specific computer) The cookie is used to remember the user, there is an impact on the end-user experience.
|
1 year |
|
incap_ses_* |
Non-persistent cookie.
HTTP requests are mapped to sessions using this cookie. (Re-opening the browser and accessing the same site is supposed to be considered a different visit).
|
End of browsing session |
|
___utmvc* |
Non-persistent cookie.
Imperva uses Javascript classification along with the CAPTCHA challenge for client classification and enables bot mitigation.
|
End of browsing session |
| CONCRETE | Non-persistent cookie. Stores session related information. Deleted upon completion of session. | End of browsing session |
Necessary accessibility cookies
The following necessary cookies allow the functions within our accessibility toolbar to work optimally.
| Cookie | Purpose | Expiry |
|---|---|---|
| accessibility-controls | Records option regarding additional cookies. | End of browsing session |
| saveFontSize | Allows the website (CMS) to record if the user’s font size selection. | End of browsing session |
| contrast-mode | Allows the website (CMS) to record the user’s contrast mode selection. | End of browsing session |
| googtrans | Allows the language of page content to be changed and records the language selected. | End of browsing session |
Necessary My Care cookies
The following cookies are necessary to enable the My Care (Dialog) platform to work.
| Cookie | Purpose | Expiry |
|---|---|---|
| AUTH_SESSION_ID | Allows authentication system to identify an active session when using the My Care portal | End of browsing session |
| KC_AUTH_SESSION_HASH | Allows authentication system to identify an active session when using the My Care portal | 1 minute |
| KEYCLOAK_IDENTITY | Stores the user ID of the authenticated user when using the My Care portal | End of browsing session |
| KEYCLOAK_SESSION | Login session ID when using the My Care portal | 12 hours |
Additional cookies
The following third-party cookies are used for analytical and media purposes.
If you do not accept use of these additional cookies, some third-party media content – such as YouTube, Vimeo or Google Maps – may not load on this website.
Analytics cookies
In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the using Google Analytics.
You can read Google’s extensive information on data practices in Google Analytics.
You can opt-out of Google Analytics on our website by denying additional cookies or by using the Google Analytics Opt-out Browser Add-on.
| Cookie | Purpose | Expiry |
|---|---|---|
| _ga | Distinguishes user for Google Analytics. | 2 years |
| _gid | Distinguishes user for Google Analytics. | 1 day |
| _gat | Throttles request rate for Google Analytics. | 1 minute |
| _ga_{ID} | Persists session state for newer versions of Google Analytics. | 2 years |
| _ga_gtag_UA_{ID} | Persists session state for older versions of Google Analytics. | 1 minute |
| __utma | Distinguishes user and session for Google Analytics. | 2 years |
| __utmb | Determines new session or visit for Google Analytics. | 30 minutes |
| __utmc | Determines new session or visit for Google Analytics. | End of browsing session |
| __utmz | Stores traffic source for Google Analytics. | 6 months |
Embed cookies
We may use embeds from YouTube, Google Maps or Vimeo on our site to display content. That content uses the following third-party cookies. Where possible, we will use privacy-oriented settings to ensure as few cookies as possible require consent.
These additional cookies that remain, and the content from which they stem, will not display on the site unless you choose to ‘Accept additional cookies’.
| Cookie | Source | Purpose | Expiry |
|---|---|---|---|
| CONSENT | YouTube (.youtube-nocookie.com) | Google cookie tracking consent with analytics and/or ad integration. | 2 years |
| CONSENT | Google Maps (.google.com) | Google cookie tracking consent with analytics and/or ad integration. | 2 years |
| __cf_bm | Vimeo (.vimeo.com) | Vimeo ClouldFlare layer which filters out requests from bots. | 30 minutes |
Captcha cookies
We use Google reCAPTCHA in order to verify whether or not you are a human when submitting data to the website. Most of the time, this will only be present on pages containing forms.
| Cookie | Source | Path | Purpose | Expiry |
|---|---|---|---|---|
|
_GRECAPTCHA |
/recaptcha |
Provides risk analysis to Google spam protection. |
6 months |