Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care.
All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire.
Our research and development aims are to embed a vibrant research culture within our Trust, increase the opportunities for people to participate in research and ensure that our research benefits people who use services, carers, families and our communities.
Safe Havens provide out of hours help and support to people who are experiencing a mental health crisis or emotional distress and their carers.
The Safe Havens are open evenings, weekends and bank holidays. The Safe Havens are designed to provide adults with a safe alternative to A&E when in crisis (please see information below about each Safe Haven).
In addition, each of the Safe Havens is also now offering a daily online service between 6-11pm so that people can receive expert advice and support without having to leave home. More information about the virtual Safe Havens is provided below.
Each of the Safe Havens are staffed by a mental health practitioner from Surrey and Borders Partnership and two trained Safe Haven workers. Peer support from people with lived experience of mental health issues is also increasingly available. The Safe Havens are provided in partnership between our Trust and third sector mental health specialists and funded by Surrey and North East Hampshire NHS Clinical Commissioning Groups.
From Saturday April 1, Woking Safe Haven’s new weekend opening times will be 6pm-11pm.
This follows a year-long pilot which tested the feasibility of extending the daytime operating hours at the weekends. The service will continue to operate 6pm-11pm on weekdays, Monday-Friday, including bank holidays. Virtual support will be available every day from 6pm-11pm.
Safe Haven, Aldershot
Each of our five Safe Havens is now offering people experiencing a mental health crisis access to an out of hours virtual service. This means people can receive expert guidance and support from mental health nurses and trained mental health practitioners at our Safe Havens without leaving home. The virtual Safe Havens are open from 6-11pm, seven days a week – the same hours as our Safe Haven sites. The Aldershot Safe Haven is open longer hours at weekends, from 12.30pm to 11pm.
The virtual service uses the NHS digital platform called ‘Attend Anywhere’. To access the service, you will need to use the Google Chrome Internet browser on Windows or Android devices and the Safari browser on Apple devices.
To connect to the virtual service, simply go to the Safe Haven, listed below, that is closest to you and click on the link.
Epsom virtual Safe Haven, open 6-11pm daily: click here
Guildford virtual Safe Haven, open 6-11pm daily: click here
Redhill virtual Safe Haven, open 6-11pm daily: click here
Woking virtual Safe Haven, open 24 hours daily (from 1 April to 7 May 2021): click here
Aldershot virtual Safe Haven, open 6-11pm Mon-Fri and 12.30-11pm weekends: click here
To further help people access the virtual Safe Havens, the Surrey Coalition of Disabled People has provided these more detailed guides:
The Safe Haven services across Surrey are still open for in-person visits for people who are experiencing crisis. You can find out more here.
You can also:
We have produced resources for you to download with details of all five Safe Havens in Surrey and north east Hampshire
