Strike action is taking place from 7am on Tuesday, 7 April to 7am on Monday, 13 April 2026. Please continue to attend appointments as usual. We'll contact you directly if your care is affected to rearrange your appointment as quickly as possible.
Published on:
Tuesday 3rd February 2026
The Theta phone line will be unavailable on Wednesday, 4 February from 8:45am while it is moved to a new phone network.
From that time, calls will not go through, cannot be diverted, and callers will not be able to leave a message. The disruption may last up to four hours, but could be shorter.
This change is part of a national upgrade to replace the old telephone system with a more reliable service.
The services that this will affect are:
- Mindworks Community Team
- Community Mental Health Recovery Servcies
- Home Treatment Team Surrey Heath and North East Hampshire
- Mind Matters
- Community Mental Health Team for Older People
- Recovery College
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