Contact Details
Walpole House,
Pickford Street,
Aldershot,
GU11 1TZ,
United Kingdom
Telephone: This is a drop-in service, no phone number is available.
Opening Times
Open for people to get urgent mental health support from 6pm-11pm, 365 days a year.
Virtual Safe Haven
We are also available to offer crisis support virtually from 6pm-11pm using the link: https://nhs.vc/sabp/safe-haven-guildford: https://nhs.vc/sabp/safe-haven-aldershot
Contact Names
Service Manager North East Hampshire Surrey Heath Home Treatment, and Aldershot Safe Haven Manager: Lucy Cooper
Associate Director, Urgent and Emergency Care Services: Matt Lamport
Service Description
An evening and weekend drop-in service for anyone experiencing a mental health crisis or their carer.
We provide this service in partnership with:
- NHS Frimley, the local Integrated Care Board
- Andover Mind, the local mental health charity
- Catalyst, a non-profit organisation who specialise in mental health and drug and alcohol misuse services.
Safe Haven services are available in five town centre locations across Surrey and north east Hampshire and open to residents of any district or borough within this area. e.g. if you live in Epsom you could drop in to the Guildford Safe Haven.
Visit our Safe Haven web page for details of other locations.
Mental Health Crisis Support
If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at www.sabp.nhs.uk/help
People with speech or hearing difficulties can access the mental health crisis line by:
- Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at www.relayuk.bt.com
- Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).
Referral Process
Self-referral, everyone welcome
Referral Criteria
You can visit a Safe Haven if you
- Are aged 18 or over
- Live in Surrey or North East Hampshire
- Are experiencing emotional distress or a mental health crisis
- Are a carer who needs support