Contact Details

Worple Road,
Staines Upon Thames,
TW18 1ED,
United Kingdom

Telephone: 0300 222 5754

Opening Times

24 hours a day, 7 days a week

Contact Names

Team Manager: Nicholas Chiduza
Associate Director, North West LocalityRichard Ilsley

Service Description

We offer home visits to people in North West Surrey who are aged between 18 to 65 years and suffering from a mental health crisis. The service will aim to support young people who are 17 years as part of their transitioning  care plan from the CAMHS service.

Our medical teams assess whether people require hospital admission or whether they can be treated at home, offering alternative treatment to avoid admissions where possible. 

If hospitalisation is necessary, we stay actively involved in planning the return home and provide intensive care following discharge (or during periods of leave). 

We regularly visit the individual until the crisis has been resolved and ongoing care is in place, operating 24 hrs a day, 365 days a year.

To find us once on the St Peter's Hospital site, please use the map on the right or download a printable map.

Mental Health Crisis Support

If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at

People with speech or hearing difficulties can access the mental health crisis line by:

  • Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at
  • Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).

View larger map

NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.