Contact Details

28 Upper High Street,
Surrey KT17 4QJ,
United Kingdom

Telephone: 0300 330 2043


Opening Times

Monday-Friday, 9am-5pm

Contact Names

Service Manager: Helen Milward

Service Description

AFLoaT is a specialist service for women or birthing people who are experiencing moderate to severe mental health difficulties as a result of trauma or loss in the perinatal period. The service is currently fully available in North West Surrey, Guildford and Waverley. We are also offering support to people with tokophobia (severe fear or anxiety around childbirth) who live in the Surrey Downs area. As we continue our phased roll out, the service will become more widely available later in 2023. Please call the team if you would like to discuss a referral outside of the current areas as they may still be able to offer support.

What we do:

  • Screen referrals and provide specialist advice and support

  • Assessment, advice and treatment

  • Pre-conception support e.g. preparing and planning for future pregnancies

  • Psychological interventions, including 1-2-1, groups and support for birth trauma, tokophobia and perinatal loss. Working with individuals, partners and families where appropriate

  • Offer group interventions and signposting for peer support

  • Provide information, coping strategies and signposting

Mental Health Crisis Support

If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at

People with speech or hearing difficulties can access the mental health crisis line by:

  • Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at
  • Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).

Areas Covered

  • Guildford
  • Waverley
  • Woking

Referral Process

We accept referrals from health and social care professionals, including GPs, obstetricians, midwives, health visitors. This service is not open to self referrals.

For more information about referrals please see our Perinatal and AFLoaT Referral Guidance

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.