Contact Details

Chaucer Ward,
Ashford Hospital,
Ashford,
Middlesex TW15 3AA,
United Kingdom

Telephone: 01784 884 409

Fax: 01784 884 162

Opening Times

Monday-Friday 9am-5pm (excluding bank holidays)

Contact Names

Team Manager: Joe Aduboffour
NW Sector Manager: Sam Gooniah

Out of Hours Contact

Mental Health Crisis Helpline: 0800 915 4644

SMS texting for people with speech or hearing difficulties: 07717 989 024

Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644

Service Description

The Older People’s Community Mental Health Team offers assessment, diagnosis, treatment and support for people over 65 who present with functional mental health illnesses; deterioration in cognition and/or dementia. Access to the service is via a single point of access, whereby all referrals are discussed by the multi-disciplinary team and the most appropriate range of assessment/treatment and support offered. Within the team we have doctors, mental health nurses, occupational therapists, psychologists, social care practitioners and support workers. The team works closely with other services, such as social care and also with the voluntary sector, particularly the Alzheimer’s Society, to provide positive support for people using services and their carers ensuring effective forward signposting where appropriate. A range of options are available depending on the needs of the person using services, these options will be discussed fully with individuals who present to these services.

Areas Covered

  • Spelthorne

Referral Process

We accept written referrals from GPs, virtual wards, and other secondary care services. Referrals from other agencies are via GP. Individuals can self refer back to the service within six months.

Referral Criteria

The service accepts referrals for people over 65 with concerns about their memory, including mild cognitive impairment, functional mental health problems (for example depression, anxiety, psychosis, bipolar disorder) whose needs cannot be met in primary care, and who are not under the Adult Mental Health Services or discharged from adult services within the last year. Referrals will also be accepted for those whose needs cannot be met by the Improving Access to Psychological Therapy Service. Referrals for people with younger onset dementia are accepted based on assessment of need and in consultation with adult mental health services and/or neurology once a diagnosis has been confirmed.

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.