At Surrey and Borders Partnership NHS Foundation Trust, our social media channels are managed by our Communications team.

We use our accounts on Facebook @sabpnhs, Instagram @sabp_nhs, LinkedIn @sabpnhs  and X (formerly Twitter) @sabpNHS to share:

  • News and updates from across the Trust
  • Health and well-being information
  • Campaigns and events
  • Opportunities to get involved, including surveys and recruitment
  • Useful content from NHS partners and local organisations

We want our social media to be a space where people feel informed, included and connected to the work we do.

Sending us messages

We welcome feedback and read all comments and messages sent to our social media channels.

However, we are not able to reply to every message and cannot guarantee a response. Sending a message via social media will not be considered as officially contacting us.

Please do not use social media to contact us in a crisis or emergency.

If you or someone you care for is in crisis or needs urgent mental health support, please use the following routes:

We understand that it can be hard to reach out for help, but using the right service ensures you get the right support as quickly as possible.

If you would like to get in touch with us formally, for example, to raise a concern or share a compliment, please use our Patient and Liaison Advice (PALS) service:

Contact PALS

Availability

Our social media channels are usually monitored during office hours (Monday to Friday, 9am–5pm, excluding bank holidays).

Messages sent outside these times may not be seen promptly.

Community standards

We aim to make our online spaces welcoming and respectful for everyone.

We may hide or remove posts or comments that are:

  • Abusive, discriminatory or threatening
  • Disclosing personal health or contact details (yours or someone else’s)
  • Spreading misinformation or causing distress to others
  • Advertising or spam

We also reserve the right to block accounts that breach these standards.

Following and sharing

We follow and share content from NHS partners, charities, public health bodies and local services where appropriate.

Being followed or mentioned by us does not mean endorsement.

Want to contact us directly?

For general enquiries or to share feedback about our services, please visit our Contact us page.