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• Complaints and PALS Policy

  The complaints and patient advice and liaison (PALS) policy aims to ensure complaints are dealt with efficiently, treated with respect, properly investigated, treated fairly, receive a timely response

  https://www.sabp.nhs.uk/aboutus/policies/corporate/complaints-pals

• Constitution

  Details of the Trust's principal purposes, membership and constituencies and processes relating to Governors and Board of Directors.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/constitution/constitution

• Expenditure Policy

  Sets out how staff buy goods and how services are supplied to the Trust to ensure value for money is achieved during purchasing and payment processes. The policy defines a process for using the procurement system and when non purchase order (non PO) or petty cash is acceptable.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/expenditure

• Income Policy

  The purpose of this Income Policy is to set out the overarching principles for the sale of and receipt of income for goods and services provided to customers or for any other sales.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/incomePol

• Monies and Properties Policy and Procedure

  This policy explains the guidelines for handling of money and property belonging to people who use Trust services.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/monies-Props

• Standing Financial Instructions

  These Standing Financial Instructions detail the financial responsibilities adopted by the Trust and identify the financial responsibilities which apply to all staff.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/StandingFinancialInstructions

• Treatment of Overseas Visitors and Asylum Seekers Policy

  Enabling SABP staff to be compliant with the statutory duty related to the charging of those who are found not to be eligible for free NHS treatment. This policy defines the administrative process that relates to overseas visitors and asylum seekers who use our services receiving treatment.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/treatment-overseas-visitors/treatment-overseas-visitors-and-asylum-seekers-policy

• Emergency Preparedness, Resilience and Response (EPRR) Policy

  This policy describes emergency preparedness resilience and response EPRR and business continuity management for major incident plans / planning in line with Civil Contingencies Act. This relates to the Trust's preparedness for, response to, and recovery from, a major incident, business continuity incident and critical incident as described in the NHS England Framework.

  https://www.sabp.nhs.uk/aboutus/policies/risk-health-safety-and-wellbeing/eprr

• Emergency Preparedness, Resilience and Response (EPRR) Policy

  This policy describes Emergency Preparedness, Resilience and Response (EPRR) and Business Continuity Management (BCM) statutory duties and requirements and how they are met by Surrey and Borders Partnership NHS Foundation Trust. The policy is underpinned by the Trust's Major Incident Plan and BCM arrangements. These plans and related activity are reviewed in an annual assurance process led by NHS England.

  https://www.sabp.nhs.uk/aboutus/policies/risk-health-safety-and-wellbeing/eprr/emergency-preparedness-resilience-and-response-eprr-policy

• Prevent (Counter Terrorism) Policy

  Guidance on radicalisation and how to safeguard and support vulnerable people who have been identified as being at risk of radicalisation or exploitation from extremists / extremism

  https://www.sabp.nhs.uk/aboutus/policies/clinical/prevent