Pages
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Complaints and PALS Policy
The complaints and patient advice and liaison (PALS) policy aims to ensure complaints are dealt with efficiently, treated with respect, properly investigated, treated fairly, receive a timely response
https://www.sabp.nhs.uk/aboutus/policies/corporate/complaints-pals
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Mental health conditions explained
Information on mental health conditions including depression, psychosis, bipolar disorder, personality disorder, post traumatic stress disorder (PTSD), addiction, obsessive compulsive disorder (OCD) and anxiety
https://www.sabp.nhs.uk/our-services/info-carers-families/youngcarers/mental-health-conditions
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The Children's Society
Charity working to support vulnerable children in England and Wales
https://www.childrenssociety.org.uk/youngcarer/home?file=index.htm
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Carers UK
Making life better for carers by giving expert advice, information and support
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Recovery and creativity
Poems shared by people with lived experience of mental ill-health who have found creative writing and art / music / drama therapies helpful
https://www.sabp.nhs.uk/our-services/mental-health/recovery-college/stories/creativity
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Adult Services
Your Views Matter surveys for our adult mental health services provide the opportunity for people who use services and carers to give us feedback of their experiences.
https://www.sabp.nhs.uk/aboutus/members-and-governors/your-views-matter/adult-mental-health
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Children and Young People's Services
Your Views Matter surveys for our children and young people mental health services provide the opportunity for people who use services and carers to give us feedback of their experiences.
https://www.sabp.nhs.uk/aboutus/members-and-governors/your-views-matter/children-young-people
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Older People's Services
Your Views Matter surveys for our older people's mental health services provide the opportunity for people who use services and carers to give us feedback of their experiences.
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Learning Disability Services
Your Views Matter surveys for our learning disability services provide the opportunity for people who use services and carers to give us feedback of their experiences.
https://www.sabp.nhs.uk/aboutus/members-and-governors/your-views-matter/learning-disability
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Carers surveys
Your Views Matter surveys for carers provide people looking after someone with mental health to give us feedback of their experiences.
https://www.sabp.nhs.uk/aboutus/members-and-governors/your-views-matter/carers
