Information on the coaching offered y Surrey and Borders NHS Trust

We offer supportive and consistent coaching for all staff, whatever your role or grade, to help you be better at what you do.

What is coaching?

Coaching helps develop a person's skills and knowledge to maximize their own performance. It is a thought-provoking and innovative process to help them raise awareness and so take responsibility for their actions. People who have experienced coaching say:

  • It improved their performance
  • It enhanced their resilience in challenging times
  • It increased their self-awareness
  • It improved their self-belief and confidence
  • It gave them greater focus and direction
  • It enriched their ability to relate to and influence others

What happens in a coaching session?

The key principle to coaching is belief in the potential of the person being coached. A skilled coach is able to support a person's thinking process by using their listening, questioning and observation skills or by giving feedback. The coach's main focus is to be committed to the other person, supporting them to find their own solutions, helping them overcome their obstacles and giving them the confidence to take action.Coaching lasts for a defined period of time, usually up to six sessions. Goals are the start of the coaching relationship and evaluated throughout the sessions. Ideally your line manager should support your application for coaching, as well as give you the time and space for coaching. The content of your session is confidential.

Do I need coaching or mentoring?

People are often confused about whether they need mentoring or coaching. The main differences are:


  • May be more informal and meetings take place as and when the person needs support and guidance
  • On-going relationship
  • More long-term and takes a broader view
  • A mentor is usually more experienced and qualified (often a senior person) who can draw on their experience and knowledge


  • More structured and meetings are scheduled regularly
  • Has a set duration
  • More short-term on specific areas / development
  • Coaching is not generally affected by the level or role of the coach, often the professional distance can give an objective and clearer perspective

How to apply

Please complete an application form and either post or email to:

Anne O'Connor
Education Department
Surrey and Borders Partnership NHS Foundation Trust
Trust Headquarters
18 Mole Business Park
KT22 7AD


Your application will be assessed upon receipt. If appropriate, you will then be emailed your coach's details. It is your responsibility to contact your coach and arrange an initial meeting. However, it may not be possible to discuss this with your line manager, so do indicate this on your application. Please be reassured that this will not affect your application for coaching. You can have up to six coaching sessions. The timescale, times and venues can be agreed direct with your coach.

Our coaches

Our coaches are drawn from different professional backgrounds and include some very senior staff who have a passion for developing others. All are on our Trust register and have been developed by trained facilitators, received regular updates and supervision workshops as part of their on-going development.


If you have any queries, or would like an informal chat please email

Download this information as a leaflet here