Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care.
There is a SMS texting facility for people who are deaf or hard of hearing: 07717 989024
Textphone calls for people who are deaf or hard of hearing are supported through the Text Relay Service by calling: 18001 0300 456 8342.
Tel: 111 (available 24 hours every day)
Tel: 0300 304 7000 (6pm - 11pm every day)
Tel: 116 123 (available 24 hours every day)
The Crisis Helpline is staffed by care professionals who are experienced in working with people with mental health issues.
Yes. However, we may have to pass on details of our assessment or actions to other relevant agencies or professionals in order to ensure that you benefit from additional care and support. We will inform you of such actions.
There may be some circumstances where we would break confidentiality without your consent. Examples of this are if there is a concern that you are putting yourself or another person at risk of serious harm, or if we have been instructed to do so by a court, or if the information is essential for the investigation of a serious crime.
Our Safe Havens provide out of hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress. There are five Safe Havens across Surrey and North East Hampshire which are open evenings, weekends and bank holidays:
We run a Haven for children and young people. The CYP Haven is a drop-in service for 10 to 18 years old who need a safe place to talk about how they are feeling. There are a number of professionals on hand including a mental health nurse, youth worker and peer mentor.
The Discovery Centre
7 Ward Street
Guildford, GU1 4LH
Tel: 0737 9493 941
Just Wellbeing offer mental health crisis support for 10 to 17 years olds experiencing anxiety, depression, stress, self harm or who need to talk.
4 Hillside Road
Aldershot, GU11 3NB
Tel: 08000 6141 32 (telephone support is only available during opening times)
Opening times: Tues, Wed, Thurs, Fri, Sun 6:30pm-8:30pm