Contact Details

Oakleaf Enterprise,
101 Walnut Tree Close,
Guildford,
GU1 4UQ,
United Kingdom

Telephone: This is a drop-in service, no phone number is available

Opening Times

Open for people experiencing a mental health crisis:

6pm-11pm, 365 days a year 

To speak to someone who knows what you're going through, drop-in for peer or wellbeing support:

Between 6pm and 8pm, daily.

Virtual Safe Haven

We are also available to offer crisis support virtually using the link: https://nhs.vc/sabp/safe-haven-guildford This virtual service is available from 6pm to 11pm.

Contact Names

Interim Safe Haven Manager: Jo Tuckley
Interim Associate Director, Crisis Care Services: Richard Ilsley

Service Description

An evening and weekend drop-in service for anyone experiencing a mental health crisis or their carer.

We provide this service in partnership with:

Safe Haven services are available in five town centre locations across Surrey and north east Hampshire and open to residents of any district or borough within this area. e.g. if you live in Epsom you could drop in to the Guildford Safe Haven.

Visit our Safe Haven web page for details of other locations. 

Mental Health Crisis Support

If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at www.sabp.nhs.uk/help

People with speech or hearing difficulties can access the mental health crisis line by:

  • Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at www.relayuk.bt.com
  • Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).

Referral Process

Self-referral, everyone welcome

Referral Criteria

Anyone experiencing a mental health crisis or their carers can attend

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.