Published on: Friday 26th January 2024

The Hope Service, which supports young people with mental health, emotional, social and educational needs, and is run by our Trust in partnership with Surrey County Council, has been judged as ‘Outstanding’ by Ofsted in a glowing report. Ofsted praises the service’s “unwavering commitment to helping pupils in Surrey to thrive educationally while supporting their social and emotional well-being.” 

The Hope Service offers a ‘day programme’ with a curriculum made up of education, therapies and activities. It is part of the broader multi-agency Hope Service in Surrey which supports young people aged 11-18 who are experiencing complex mental health, emotional, social and behavioural challenges which cannot be met by one agency alone. The Hope Service works with the young person, their family and wider network to offer support to try and prevent placement breakdown or the need for a hospital admission.  

The glowing report notes that “pupils flourish at this inspirational school because of the nurturing relationships they form with staff as soon as they join”.

Inspectors describe “highly specialist support, in every aspect of learning and development’ which helps young people ‘realise their full potential and aspire to a bright future when they leave school”. Inspectors found that the school empowers pupils to have a “clear sense of self-identity and autonomy”.  

The school also provides expert advice and support to the wider community and to parents and carers, who credit the Hope Service for “giving their child hope for a positive and healthy future”. 

Clare Curran, Cabinet Member for Children, Families and Lifelong Learning, said: “I’m thrilled to see that this incredible school continues to be recognised as Outstanding by Ofsted.

The outcomes the Hope Service achieves for Surrey children are remarkable, with staff being able to provide the support young people need to meet their emotional and mental health needs, while at the same time providing a top-quality education delivered with high levels of personalisation, kindness and belief in each young person.” 

You can read more about the Hope Service, including the school offer, assessment and out-of-hours ‘Extended Hope’ crisis service, and free fortnightly online parent and carer support sessions on a range of topics on the Hope Service  website.