NHS Attend Anywhere is a National secure online service for virtual clinics. Our clinicians will use video call to connect with the people who use our services. Video consultations are easy to use and are often more convenient – saving you time and money.
What do I need to use video consultations?
NHS Attend Anywhere is a secure web-based platform for patients with pre-arranged video consultation appointments. You can use the platform on any PC, Mac or iOS/Android device, by downloading and installing Google Chrome (opens in new window) (for PC/Mac/Android devices) or by downloading and installing Safari (opens in new window) (For iOS devices and Macs).
How Does it Work?
Attend Anywhere is a secure NHS video call service for the people who use our services with pre-arranged appointment times only. If you are due to have a video consultation, we will schedule your appointment as normal and send you the details of the appointment date and time. Please remember to test your equipment before your appointment.
Test your equipment before your video conference appointment (opens in new window).
On the day of your Video Consultation
Five minutes before your appointment time, go to your designated waiting room. This will be the name of the service you are visiting and the link to this waiting room might be on your appointment letter. You will be taken through a series of steps to ensure that your equipment is set up correctly. Once the steps have been completed, you will be prompted to enter your name and telephone number and accept the terms and conditions. This information is not stored beyond the length of the video call.
*Please note - you must use either the latest version of the Google Chrome web browser or the Safari web browser on an Apple iMac, Macbook, iPad or iPhone.
Once these steps have been followed, click on the 'Start Call' button and you will enter the waiting room until your consultation begins. You will see yourself on the video and hear music. The waiting room is private and you will not see other people who use our services.
When the consultation starts, your image will shrink and move to the corner of the screen and you will see your clinician. The video call is free (except your internet provider charge and any data allowance that you might have).