A registered care home for adults with Learning Disabilities and Autism
Hillcroft House is a spacious, welcoming care home for men and women aged 45 to 75 with learning disabilities and autism.
Surrounded by peaceful parkland, Hillcroft offers people the chance to live active, fulfilling lives while enjoying a supportive, close-knit community.
Welcome to Hillcroft House, a registered care home for men and women aged 45 to 75 with learning disabilities and autism. People who live at Hillcroft are supported to lead active lives that fulfil their personal choices and individual needs. The home has a well-equipped sensory room, developed to encourage residents to use the technology independently and enjoy relaxation and sensory experiences. Hillcroft is surrounded by beautiful parkland, offering peaceful and green spaces for residents to enjoy.
We aim to keep residents engaged in life, just as we would for ourselves. We respect their choices and dignity. When I first came here, I was surprised by how spacious it is. It’s a big place, so even with six residents, there’s plenty of room for them to sit alone or have some quiet time. There’s a sensory room and specially adapted bathrooms, and we support residents with personal care, preparing breakfast, and other daily needs.
We have a good team that supports each other, especially during the summer when we plan outings to the beach, take residents out for the day, or go for a drive and enjoy an ice cream together. The residents love to chat, and I enjoy listening to their life stories. I’m compassionate, and I want to make a difference to their day, to make them smile and bring some light to their lives.
The people who use the service here are happy. I can say that confidently, as sometimes you’ll see one resident playfully hiding their T-shirt or acting as if they’re hiding, just to get your attention. I’ll go over, say hello, and share a big laugh with them.
Carers and advocates are always welcome at Hillcroft. The residents also socialise during their leisure time with people from other learning disability services and the wider community. For me, the first thing I noticed was the excellent staff-to-resident ratio. With six residents, we have five staff in the morning and four in the afternoon, which is really generous. There’s a friendly atmosphere and pockets of happiness everywhere. You can always hear laughter—from Angie with Marissa, or Andrew popping into the office to share a joke.
Today, I took Marissa and Bobby out to the garden centre, where we had ice cream, a cup of tea, and looked at the plants. Everyone was happy. When we returned, we had lunch, and in the afternoon, we could do karaoke, go out for more shopping, or do whatever the residents feel like doing. Every day depends on their choices.
When I wake up in the morning, I feel excited to come to work because I know I’ll be adding joy to the lives of people who need it. I get so much back from the residents, and I go home feeling like I’ve made a difference. That’s why I love working at Hillcroft.
Our approach to life and care at Hillcroft
Respect and personal choice
At Hillcroft, we prioritise respect, dignity, and individual choice in everything we do. The people living at Hillcroft are encouraged to make choices about their daily lives, activities, and routines, helping them to gain independence.
Engaging spaces and activities
Hillcroft is a spacious single-story home with single bedrooms, roomy communal areas and a large accessible garden. People living at Hillcroft have personalised rooms with their own choice of decorations and furniture.
We have a well-equipped sensory room designed to encourage independent use and promote relaxation through sensory experiences. We also have beautiful green spaces for peaceful walks and moments of quiet reflection.
People living at Hillcroft lead active social lives, with regular shopping trips, visits to the cinema and theatre, including pantomimes, day trips to London and the seaside, bowling, swimming and meals out, giving them ample opportunities to socialise, explore, and connect. We also offer interesting activities within the home, including arts and crafts, IT skills, gardening and assisting with food preparation.
A skilled and compassionate team
Our highly trained and well-established team specialises in caring for people with epilepsy, dementia, physical and complex needs, and hearing or speech problems. We're dedicated to making each day meaningful, with staff who bring warmth, humour, and compassion to their roles.
With a generous staff-to-resident ratio, we provide attentive, personalised care that creates a sense of family among residents and staff alike. The team works closely to ensure every resident feels seen, valued, and supported.
A welcoming community for families and advocates
Families, carers, and advocates are always welcome at Hillcroft, and residents are encouraged to socialise within the home as well as with other learning disability services and the wider community. These connections create a familiar, friendly atmosphere that feels like home.
A place to thrive
Hillcroft House is more than a residence; it’s a community where each resident can live their life with dignity, choice, and happiness.
With activities tailored to each person’s interests and an environment that feels like family, Hillcroft provides a fulfilling and joyful home for all who live here.
How to make a referral
Referrals usually come from local authority care managers.
Once we've received a referral, we usually recommend that the individual and their family/carers come and visit us to get a feel for the service and have a look at our facilities.
We want everyone to feel safe and welcome so making a visit also allows us to get a feel for the person's likes and dislikes.