If you’re noticing unusual thoughts, feelings, or behaviours, either in yourself or someone you care about, you’re not alone. Getting support early can make a big difference to recovery, relationships, and wellbeing.
You don’t need a diagnosis or to have all the answers. If something doesn’t feel right, we’re here to help.
Who can get help from us
We support people aged 14 to 65 who are:
- Experiencing a first episode of psychosis
- Showing early signs that could develop into psychosis (known as At Risk Mental State, or ARMS)
- Feeling unsure about changes in how they think, feel or experience the world
You can still get support even if:
- You’re not sure what’s going on
- You’ve never used mental health services before
You’re also autistic, have a learning disability, or have experienced trauma
Who can make a referral?
You can be referred by:
- A GP or health professional
- A teacher or college staff member
- A social worker or youth worker
- A family member or carer
- Or you can refer yourself
What happens after a referral
We aim to see you within 2 weeks of your referral.
Here’s what to expect:
- Referral received by the East or West Surrey EIP team
- Initial contact – usually within 2 weeks
- Assessment – to understand what’s going on and how we can help
- Care plan – tailored support if psychosis or risk is identified
- Ongoing support – such as therapy, medication (if needed), peer support, or practical help
What to expect from our service
Support for young people
If you’re aged 14 to 35 and something doesn’t feel quite right, it’s OK to speak up, even if you don’t know exactly what’s going on.
Psychosis and related experiences often begin during teenage years. You might:
- Feel anxious or disconnected
- Have unusual thoughts or beliefs
- Hear or see things that others don’t
- Feel overwhelmed, paranoid or lost
- Struggle to focus or trust people
You don’t need a diagnosis to get help. Our team offers youth-friendly, trauma-informed support that fits around your life, at home, school, college, or wherever you’re most comfortable.
We’ll explain things clearly, include people you trust (if you want), and work with you at your own pace.
You can speak to a teacher, GP, or refer yourself; the process is quick and supportive.
Support for families and carers
If you’re worried about someone close to you, we’re here for you, too. We’ll guide you through the next steps, offer emotional support, and help you understand what’s happening, with space for your own wellbeing as well.