Contact Details

Farnham Road Hospital,
GU2 7LX,
United Kingdom

Telephone: 01483 443 508

Opening Times

24 hours a day, 7 days a week

Contact Names

Ward Manager: Sadan Gurung
Matron: Anne Sayed

Service Description

Victoria Ward consists of 24 beds for older persons suffering from an acute mental health crisis - as a result of conditions such as depression and bi-polar disorder. We provide admission for persons in the South West Surrey district who are in need of short stay inpatient individual assessment, treatment and rehabilitation.

Download a printable map here.

Mental Health Crisis Support

If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at

People with speech or hearing difficulties can access the mental health crisis line by:

  • Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at
  • Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).

Referral Process

We accept referrals from Community Mental Health Services, psychiatrists, GPs, psychiatric liaison nurses at Royal Surrey County Hospital, community psychiatric nurses and Surrey and Borders ward managers if urgent.

Referral Criteria

Acute mental health problems where service users are a danger to themselves or others or under section of the Mental Health Act

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.

Disabled Access

Find out about the disabled access at this site and plan your visit in advance.

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