Contact Details

Unither House,
Curfew Bell Road,
Surrey KT16 9FG,
United Kingdom

Telephone: 0300 330 5450 or TEXT ONLY number: 07786 202565

Email: (for general enquiries) or (for referrals)

Opening Times

8:30am - 5:30pm, Monday to Friday

Contact Names

Service Managers: Dr Gisela Unsworth, Jackie Rose
Associate Director: Georgina Foulds

Out of Hours Contact

Mental Health Crisis Helpline: 0800 915 4644

SMS texting for people with speech or hearing difficulties: 07717 989 024

Next Generation Text Service App or Textphone users ( 18001 0800 915 4644

Service Description

Our Mind Matters Surrey (previously Improving Access to Psychological Therapies - IAPT) service is open to anyone aged 17 or over living in Surrey and experiencing mild to moderate mental health difficulties such as:

  • Anxiety and stress
  • Excessive worry
  • Panic attacks
  • Depression, including pre- and postnatal depression
  • Obsessive Compulsive Disorder
  • Phobias
  • Post traumatic stress disorder
  • Eating difficulties that are not severe

Our experienced staff will help you find ways to address your concerns. Many of the treatments we offer are based on talking therapies and we have different options including individual therapy, group therapy and workshops or courses.

Treatments may take place over the phone or face-to-face with our psychological wellbeing assistants, practitionsers and psychological therapists.

We also provide guided self-help material, give employment advice through our partner organisations and provide information on other local resources that you may find helpful.

For more information, please visit

Areas Covered

  • Elmbridge
  • Epsom and Ewell
  • Guildford
  • Mole Valley
  • Reigate and Banstead
  • Runnymede
  • Spelthorne
  • Surrey Heath
  • Tandridge
  • Waverley
  • Woking

Referral Process

We accept referrals from anyone wanting to access the service directly, from concerned friends or family, and GPs. Once we've received your referral, we will call you within three working days and let you know. Or if your GP has asked you to make contact with us, please call within 14 days. In both cases, you'll be offered an assessment appointment within 10 working days.

Referral Criteria

Anyone aged 17+ with a mild to moderate mental health problem. 

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.