Contact Details

Unither House,
Curfew Bell Road,
KT16 9FG,
United Kingdom

Telephone: 0300 330 5450 or TEXT ONLY number: 07786 202565

Email: (for general enquiries) or (for referrals)

Opening Times

8:30am - 5:30pm, Monday to Friday

Contact Names

Service Managers: Dr Gisela Unsworth, Jacqueline Rose
Associate Director: Georgina Foulds

Service Description

Our Mind Matters Surrey (previously Improving Access to Psychological Therapies - IAPT) service is open to anyone aged 17 or over living in Surrey and experiencing mild to moderate mental health difficulties such as:

  • Anxiety and stress
  • Excessive worry
  • Panic attacks
  • Depression, including pre- and postnatal depression
  • Obsessive Compulsive Disorder
  • Phobias
  • Post traumatic stress disorder
  • Eating difficulties that are not severe

Our experienced staff will help you find ways to address your concerns. Many of the treatments we offer are based on talking therapies and we have different options including individual therapy, group therapy and workshops or courses.

Treatments may take place over the phone or face-to-face with our psychological wellbeing assistants, practitioners and psychological therapists.

We also provide guided self-help material, give employment advice through our partner organisations and provide information on other local resources that you may find helpful.

For more information, please visit

Mental Health Crisis Support

If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at

People with speech or hearing difficulties can access the mental health crisis line by:

  • Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at
  • Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).

Referral Process

We accept referrals from anyone wanting to access the service directly, from concerned friends or family, and GPs. Once we've received your referral, we will call you within three working days and let you know. Or if your GP has asked you to make contact with us, please call within 14 days. In both cases, you'll be offered an assessment appointment within 10 working days.

Referral Criteria

Anyone aged 17+ with a mild to moderate mental health problem. 

View larger map

NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.