Contact Details
Unither House,
Curfew Bell Road,
Chertsey,
Surrey KT16 9FG,
United Kingdom
Telephone: 0300 330 5450 or TEXT ONLY number: 07786 202565
Opening Times
8:30am - 5:30pm, Monday to Friday
Contact Names
Service Managers: Dr Gisela Unsworth, Jacqueline Rose
Associate Director: Georgina Foulds
Service Description
Our Mind Matters Surrey (previously Improving Access to Psychological Therapies - IAPT) service is open to anyone aged 17 or over living in Surrey and experiencing mild to moderate mental health difficulties such as:
- Anxiety and stress
- Excessive worry
- Panic attacks
- Depression, including pre- and postnatal depression
- Obsessive Compulsive Disorder
- Phobias
- Post traumatic stress disorder
- Eating difficulties that are not severe
Our experienced staff will help you find ways to address your concerns. Many of the treatments we offer are based on talking therapies and we have different options including individual therapy, group therapy and workshops or courses.
Treatments may take place over the phone or face-to-face with our psychological wellbeing assistants, practitioners and psychological therapists.
We also provide guided self-help material, give employment advice through our partner organisations and provide information on other local resources that you may find helpful.
For more information, please visit www.mindmattersnhs.co.uk
Mental Health Crisis Support
If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at www.sabp.nhs.uk/help
People with speech or hearing difficulties can access the mental health crisis line by:
- Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at www.relayuk.bt.com
- Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).
Areas Covered
- Elmbridge
- Epsom and Ewell
- Guildford
- Mole Valley
- Reigate and Banstead
- Runnymede
- Spelthorne
- Surrey Heath
- Tandridge
- Waverley
- Woking
Referral Process
We accept referrals from anyone wanting to access the service directly, from concerned friends or family, and GPs. Once we've received your referral, we will call you within three working days and let you know. Or if your GP has asked you to make contact with us, please call within 14 days. In both cases, you'll be offered an assessment appointment within 10 working days.
Referral Criteria
Anyone aged 17+ with a mild to moderate mental health problem.