Since the Trust was created in 2005, we have worked closely with people who use services and carers to develop our services, improve quality and better meet the needs of the people we serve.
We pride ourselves on our involvement ethos at Surrey and Borders and there are many ways to get involved at a local service level through to helping develop Trust-wide strategic plans.
Below you will find details of how you can get more involved in the Trust. For further details, please contact Joanne Massey Shand, our Involvement and Volunteering Manager by telephone on 01372 216184 or by email at firstname.lastname@example.org or ask your care co-ordinator about getting involved.
Becoming a Foundation Trust member enables you to:
FoCUS was set up in 2006 as part of the Trust's Vision and Values to be open, inclusive and accountable and ensure people who use services and their carers are at the heart of what the Trust does and how we go about doing it. FoCUS is the main way people who use services and carers can get involved in the work of the Trust - you can attend local meetings, take part in recruiting senior Trust staff, become an area representative or join Trust committees.
We also run a Carers Action Group which meets regularly to ensure that the Trust implements the Triangle of Care. The Triangle of Care refers to the essential three-way relationship between professionals, people who use our services, and their carers/families. It was developed by the Carers Trust (in conjunction with carers and NHS staff) to improve carer engagement in mental health services and contains examples of best practice for organisations to follow.
We are continually looking for ways to improve the services we provide. One of the ways we do this is by asking people who use our services and their carers about their experience of us and we could be do things better.
Please visit the Your Views Matter area of our website to give us your feedback. The surveys are completed on an anonymous basis.
Our Research and Development team run research projects that you may be able to help with. Please refer to our Research and Development area for for more information.
If you can spare an hour or two a week or a month, why not consider volunteering for Surrey and Borders Partnership? We are looking for people who can spend some time in our wards, community homes, teams and day centres or you may prefer to help with practical duties in an office. We'll try and find something that suits you.
Whatever you do you will bring something very valuable to the people in our care - yourself. We can guarantee you will get a very warm welcome. Find out more about volunteering.
People who use services and carers have developed a set of Standards for Involving People which provide: