Contact Details

The Prop,
30 Goldsworth Road,
Surrey GU21 6JT,
United Kingdom

Telephone: This is a drop-in service, no phone number is available

Opening Times

Woking Safe Haven is open 6pm-11pm, 365 days a year including bank holidays

From April 2022 to April 2023, Woking Safe Haven will also be open from 12.30pm-11pm on Saturdays and Sundays. Catalyst Safe Haven workers are on site to provide emotional from 12.30pm. From 6pm, mental health practitioners from Surrey and Borders Partnership NHS Foundation Trust will provide crisis support.

People can also visit the Safe Haven virtually by following the guidance below:

Virtual Safe Haven

The virtual Safe Haven offers crisis support virtually. To access the service, please using the link:

This virtual service is available from 6pm to 11pm, 365 days a year.


Contact Names

Safe Haven Manager: Nicholas Chiduza
Interim Associate Director, Crisis Care Services: Richard Ilsley

Out of Hours Contact

Mental Health Crisis Helpline: 0800 915 4644

SMS texting for people with speech or hearing difficulties: 07717 989 024

Next Generation Text Service App or Textphone users ( 18001 0800 915 4644

Service Description

Our Woking Safe Haven is provided in partnership with:

  • ​​​​​Catalyst Support, a provider of counselling, mental health wellbeing support and drug and alcohol services.
  • York Road Project, a charity in Woking which supports people experiencing homelessness.

Safe Haven services are available in five town centre locations across Surrey and north east Hampshire and open to residents of any district or borough within this area. e.g if you live in Epsom you could drop in to the Guildford Safe Haven.

Visit our Safe Haven web page for details of other locations.

Areas Covered

  • Elmbridge
  • Epsom and Ewell
  • Guildford
  • Hart
  • Mole Valley
  • Reigate and Banstead
  • Runnymede
  • Rushmoor
  • Spelthorne
  • Surrey Heath
  • Tandridge
  • Waverley
  • Woking

Referral Process

Self-referral, everyone welcome

Referral Criteria

Anyone experiencing a mental health crisis or their carers can attend

View larger map

NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.