Contact Details

The Prop,
30 Goldsworth Road,
GU21 6JT,
United Kingdom

Telephone: This is a drop-in service, no phone number is available

Opening Times

From 1 April 2023, Woking Safe Haven is open 6pm-11pm, 365 days a year including bank holidays

If you require support from a Safe Haven during the day on a weekend, the Aldershot Safe Haven Opens from 6pm-11pm, Monday to Friday and 12.30pm-11pm on weekends and bank holidays

People can also visit the Safe Haven virtually by following the guidance below:

Virtual Safe Haven

The virtual Safe Haven offers crisis support virtually. To access the service, please using the link:

This virtual service is available from 6pm to 11pm, 365 days a year.


Contact Names

Safe Haven Manager: Nicholas Chiduza
Interim Associate Director, Crisis Care Services: Richard Ilsley

Service Description

Our Woking Safe Haven is provided in partnership with:

  • ​​​​​Catalyst Support, a provider of counselling, mental health wellbeing support and drug and alcohol services.
  • York Road Project, a charity in Woking which supports people experiencing homelessness.

Safe Haven services are available in five town centre locations across Surrey and north east Hampshire and open to residents of any district or borough within this area. e.g if you live in Epsom you could drop in to the Guildford Safe Haven.

Visit our Safe Haven web page for details of other locations.

Mental Health Crisis Support

If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at

People with speech or hearing difficulties can access the mental health crisis line by:

  • Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at
  • Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).

Referral Process

Self-referral, everyone welcome

Referral Criteria

Anyone experiencing a mental health crisis or their carers can attend

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NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.