Contact Details

The Prop,
30 Goldsworth Road,
Surrey GU21 6JT,
United Kingdom

Telephone: This is a drop-in service, no phone number is available

Opening Times

From 15 February until 7 May, we are running a pilot at the Woking Safe Haven, and offering 24 hour support for people experiencing a mental health crisis.

From 6pm on 1 April this will include the Virtual Safe Haven for Woking too.

The other Safe Havens, including the virtual safe havens, are still operating usual hours.

This is intended to offer an alternative to A&E for people in crisis and is not an alternative to current day time services.

If you are not in crisis, but would like to speak to someone who knows what you're going through, drop-in for peer or wellbeing support between 6pm - 8pm daily.

Virtual Safe Haven

We are also available to offer crisis support virtually using the link:

This virtual service is usually available from 6pm to 11pm.

24/7 Opening hours pilot: The Woking virtual service is being made available 24 hours a day for a trial period: between 6pm, Thursday 1 April 2021 and 11pm, Friday 7 May 2021. You can acces the service in the usual way during this time by clicking on the above link.

Contact Names

Safe Haven Manager: Stanley Masawi
Associate Director, Crisis Care Services: Georgina Foulds

Out of Hours Contact

Mental Health Crisis Helpline: 0800 915 4644

SMS texting for people with speech or hearing difficulties: 07717 989 024

Next Generation Text Service App or Textphone users ( 18001 0800 915 4644

Service Description

Our Woking Safe Haven is provided in partnership with:

  • ​​​​​Catalyst Support, a provider of counselling, mental health wellbeing support and drug and alcohol services.
  • York Road Project, a charity in Woking which supports people experiencing homelessness.

Safe Haven services are available in five town centre locations across Surrey and north east Hampshire and open to residents of any district or borough within this area. e.g if you live in Epsom you could drop in to the Guildford Safe Haven.

Visit our Safe Haven web page for details of other locations.

Areas Covered

  • Elmbridge
  • Epsom and Ewell
  • Guildford
  • Hart
  • Mole Valley
  • Reigate and Banstead
  • Runnymede
  • Rushmoor
  • Spelthorne
  • Surrey Heath
  • Tandridge
  • Waverley
  • Woking

Referral Process

Self-referral, everyone welcome

Referral Criteria

Anyone experiencing a mental health crisis or their carers can attend

View larger map

NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.