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• Complaints and PALS Policy

  The complaints and patient advice and liaison (PALS) policy aims to ensure complaints are dealt with efficiently, treated with respect, properly investigated, treated fairly, receive a timely response

  https://www.sabp.nhs.uk/aboutus/policies/corporate/complaints-pals

• Equality and Human Rights Policy

  To ensure people are treated with dignity and respect. The equality policy aims to reduce discrimination, harassment and victimisation based on protected characteristics in the Equality Act 2010

  https://www.sabp.nhs.uk/aboutus/policies/corporate/equality

• Expenditure Policy

  Sets out how staff buy goods and how services are supplied to the Trust to ensure value for money is achieved during purchasing and payment processes. The policy defines a process for using the procurement system and when non purchase order (non PO) or petty cash is acceptable.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/expenditure

• Income Policy

  The purpose of this Income Policy is to set out the overarching principles for the sale of and receipt of income for goods and services provided to customers or for any other sales.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/incomePol

• Media and Social Media Policy (including social media)

  A co-ordinated approach to liaising with the media and management of the Trust’s reputation. Clear guidance on the appropriate and safe use of social media in relation to the Trust’s activities to manage the Trust’s reputation online.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/media

• Monies and Properties Policy and Procedure

  This policy explains the guidelines for handling of money and property belonging to people who use Trust services.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/monies-Props

• Organisational Change Policy

  Policy to establish principles for managing organisational change within our Trust in accordance with current employment legislation.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/orgChangePol

• Policy and Procedure Development Policy

  How to develop policy, procedure or guidelines.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/policy-development

• Reservation of Powers to the Board and Delegation

  This document is the Scheme of Delegation for Surrey and Borders Partnership NHS Foundation Trust, which sets out those decisions which are reserved for the Board of Directors and those which may be delegated to a committee, subcommittee, or a Director or Officer of the Trust.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/resPowers

• Standards for Business Conduct Policy

  Policy for standards of conduct expected of all staff, including where their private interests may conflict with their public duties.

  https://www.sabp.nhs.uk/aboutus/policies/corporate/stds4busCondct