We are embarking on an ambitious programme to review key areas of our current service provision across Surrey and north east Hampshire. We will be putting emphasis on earlier interventions, recovery, improving the quality of support and people’s experiences of using and working in our services, and managing our resources in the most efficient way.
The work we are undertaking has been grouped into six work streams which will be the focus of our attention in the coming months. We will be undertaking reviews of current service models and considering how improvements can be made in partnership with our staff teams, people who use services and carers, GPs and commissioners. The work streams are:
1. Single Point of Access
We are progressing our plans to launch our Single Point of Access for those in a mental health crisis in autumn 2018, which will now be expanded to cover all adult mental health referrals.
Find out more about the Single Point of Access project.
2. Acute Care Pathway
We are reviewing the current journey for people who are admitted to our inpatient wards from our Community Mental Health Recovery Services to the Home Treatment Team, through to admission and discharge.
On 1 April 2019 we readjusted the designated hospital wards for some areas so they align with our Community Mental Health Recovery Services. This will enable people to be treated closer to home when they need a hospital stay and will provide a consistent team of staff to support each person, as far as possible.
The following arrangements are in place, subject to availability on each ward:
Abraham Cowley Unit, St Peter’s Hospital, Chertsey
- Blake Ward will treat people from Spelthorne, Runnymede and Woking
- Clare Ward will treat men from Elmbridge, Mole Valley, and Epsom and Ewell
- Anderson Ward will treat women from Elmbridge, Mole Valley, Epsom and Ewell
Farnham Road Hospital, Guildford
- Juniper Ward will treat people from NE Hampshire and Farnham
- Magnolia Ward will treat people from Guildford
- Mulberry Ward will treat people from Waverley and Surrey Heath
3. Supporting people with a Personality Disorder
Some excellent practice has been embedded across our services since the introduction of our Strategy for People with a Personality Disorder in 2015 but there is still more work we can do to ensure that we are fully and consistently implementing the strategy.
4. Rehabilitation Services
Currently we have a single service located in Reigate, Margaret Laurie House, providing rehabilitation services for those who need support following discharge from hospital, or instead of a hospital admission, for up to six months. We will are reviewing the function and future of this service model to ensure it suits people’s needs today.
5. Care Pathways for Mental Health Conditions
We are reviewing our existing treatment for specific mental health conditions and ensuring that we are providing the best, evidence based treatment to people based on NICE approved models.
6. Integrated Primary Care Hubs
As part of the Sustainable Transformation Partnerships work, primary and secondary care services are establishing Integrated Care Partnerships for adults to provide more joined up care between physical health, mental health and social care. This will introduce more mental health support within primary care and will involve closer working with GPs.
Additionally, we have enabling work streams covering: workforce; involving people who use services and carers; communications; estates; digital technology; review of Section 75 agreement with Surrey County Council; and finance to help deliver on the reviews and future developments.
Issue 3: Dec 2018
Issue 2: July 2018
Issue 1: April 2018
To sign up to receive our updates or for any other queries regarding the programme, please email us at firstname.lastname@example.org