Contact Details

Loughta House,
West Park Road,
KT19 8NX,
United Kingdom

Telephone: 01372 204 001 or 01483 448 020

Opening Times

Monday-Friday 9am-5pm

Contact Names

Service Manager: Arran Higgins
Deputy Director: Suzanne Cole

Service Description

Our eating disorders services are currently provided by a specialist team which covers two localities, West Surrey (Albert Suite) and East Surrey Community Outpatients, and day care is available at the Albert Suite, Farnham Road Hospital in Guildford.

A triage assessment system operates to keep waiting times down. Although staff are nominally linked to a specific locality, staff work flexibly across the Trust area to ensure individual and group therapy is provided equitably.

Our aim is to offer a high quality service to adults (age 18+) who suffer from Anorexia Nervosa or moderate to severe forms of Bulimia Nervosa. Limited input will be offered to clients with Binge Eating Disorder, usually a group. Referrals of young people aged below 18 years should be addressed to CAMHS.

We are based at Loughta House in Epsom. To find us, use the map on the right or download a printable map.

Mental Health Crisis Support

If you are experiencing a mental health crisis or emotional distress you can contact our Mental Health Crisis Helpline on 0800 915 4644. We are open 24 hours a day, 365 days a year for mental health advice and support. More information at

People with speech or hearing difficulties can access the mental health crisis line by:

  • Dialling us through the BT Relay App or Textphone: 18001 0800 915 4644. More information at
  • Sending an SMS text to 07717 989 024 (Please note this service is only available to adults aged 18 years and over).

Referral Process

We accept referrals from GPs and Surrey and Borders clinicians. It helps us if base line blood tests and ECG results are made available, plus height and weight and frequency of behaviour in the referral letter.

Referral Criteria

People should be stable before being accepted for care by us - we will offer consultation and advice during acute phases of medical or psychiatric disturbance, but will not be actively involved in treatment until the person is stable. 

We are not a service for people who are obese and want to lose weight. If a person is referred to us for help with over-eating, we are likely to recommend they are referred to a local weight management service to support them with healthy weight loss.

People with binge eating disorder may be offered an evidence-based group recovery programme based on CBT (Cognitive Behavioural Therapy). This is an eight week Managing Binge Eating course which is run by our psychologists and has no upper BMI threshold.

We are happy to discuss any potential referrals on the telephone.

View larger map

NB: Map points may not be 100% accurate and are for general reference only. Please contact the service directly if you require directions.

Disabled Access

Find out about the disabled access at this site and plan your visit in advance.

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